- If there is likely to be any delay I will let you know as soon as possible.
- If there is a delay and you would rather have a refund than wait that is fine.
- If you are having difficulty ordering, or have ordered in error please email moomum@lactivist.co.uk
Postage
- Postage is £3 no matter how big your order to the UK and Europe.
- I usually post the same or next day but please allow 10 working days during holidays.
- I post to the UK and Europe only.
- Please allow 10 working days for delivery to the UK and 20 days for delivery anywhere else.
Returns and cancellation rights
- If you are unhappy with your purchase or you change your mind you can return it within 30 days for a full refund or exchange. It helps if you tell me the name you ordered under and the email address you used to pay for the order, it can be difficult finding orders to refund them without this information.
- Please send returns back second class but keep the tissue paper to play with!
Problem with your order?
- If there is a problem with your order please contact me on moomum@lactivist.co.uk stating:
- The name you ordered under
- The email address you used to pay for the order
